Lamp Terms of Use

1. DEFINITIONS

For this Agreement, the following terms have the meanings set forth below:

“Agreement” refers to these general terms, the order form, and any annexed documents signed between the Parties.

“Client” means the legal or natural person subscribing to LAMAP SA’s services.

“Service” denotes access to the platform, features, data, and tools provided by LAMAP SA.

“Software” includes all code, structures, algorithms, interfaces, systems, and technological components related to the Service.

“Fees” means the amounts payable by the Client to LAMAP SA for the Service, as defined in the Order Form.

“Equipment” refers to the technical means necessary to access the Service.

2. SUPPORT

2.1 Subject to this Agreement, LAMAP SA will provide the Service using commercially reasonable efforts. Technical support is available via email and the online support system. The Client can submit support requests anytime by email or phone. LAMAP SA strives to respond promptly to all requests.

3. RESTRICTIONS AND RESPONSIBILITIES

3.1 The Client must not attempt to discover, reproduce, or modify the source code, object code, algorithms, models, know-how, or underlying structure of the Service or Software, either directly or indirectly. Additionally, creating derivative works without prior written consent from LAMAP SA, using the Service for third-party benefit, removing proprietary notices, or capturing and downloading provided data and analyses is prohibited.

3.2 The Client must comply with LAMAP SA’s current Policy and all applicable laws and regulations. Furthermore, the Client agrees to indemnify LAMAP SA against any losses, damages, or expenses (including attorney fees) arising from breaches or misuse. To enforce these terms, LAMAP SA reserves the right to monitor Service usage and prohibit violations.

3.3 Obtaining and maintaining the necessary Equipment to access the Service is the Client’s responsibility. Moreover, the Client must safeguard their account credentials, including administrative passwords, and remains liable for all activities conducted under their account, regardless of consent.

4. CONFIDENTIALITY AND INTELLECTUAL PROPERTY

4.1 The Client acknowledges that LAMAP SA may share commercial, technical, or financial confidential information (“Confidential Information”), including non-public details about the Service’s functionality, performance, and specifications. The Client agrees to take reasonable steps to protect this information and to use it only as permitted by this Agreement.

This obligation excludes information that (a) is publicly available, (b) was already known by the Client, (c) was lawfully obtained from a third party, (d) was independently developed, or (e) must be disclosed by law.

4.2 The Client retains all rights to their own data, including any derived from their use of the Service. In contrast, LAMAP SA retains rights to (a) the Service and Software, including enhancements, (b) software or technology related to the Service or support, (c) intellectual property rights, and (d) analytics, scores, and indexes generated by the Service.

4.3 LAMAP SA collects and analyzes aggregated, anonymized usage data to support diagnostics, continuous improvement, and product development.

5. PERSONAL DATA

5.1 LAMAP SA processes the personal data of the Client and its users in compliance with applicable laws, including the Swiss Federal Data Protection Act (LPD) and, where applicable, the General Data Protection Regulation (GDPR).

6. PAYMENT AND FEES

6.1 The Client agrees to pay the Fees specified in the Order Form and according to the stated terms. LAMAP SA may adjust pricing or introduce new fees after the initial period. The Client must notify LAMAP SA of billing disputes within 60 days of the invoice date; otherwise, the invoice will be deemed accepted.

7. TERM AND TERMINATION

7.1 This Agreement remains in effect for the initial duration specified in the Order Form.

7.2 For monthly subscriptions, the Agreement automatically renews for successive one-month periods unless either party terminates it in writing at least ten days before the current period ends.

7.3 Annual subscriptions require the Client to commit to a fixed one-year term. The Agreement cannot be terminated before this term ends. Afterward, it renews automatically for another year unless either party terminates it at least thirty days prior to renewal.

7.4 If either party breaches clauses related to payment, responsibilities, or confidentiality, the other may terminate the Agreement by right after a thirty-day written notice remains unanswered. Clauses regarding confidentiality, payment obligations, liability limits, and others that naturally survive termination will remain in effect.

8. WARRANTY AND DISCLAIMER

LAMAP SA commits to maintaining professional service levels and minimizing disruptions. We may temporarily suspend the Service for scheduled or urgent maintenance or due to events beyond our control. Whenever possible, we provide advance notice.

We deliver the Service “as is,” without any warranties. We do not guarantee error-free or uninterrupted operation or specific results from using the Service. All express or implied warranties, including merchantability or fitness for a particular purpose, are expressly disclaimed.

9. LIMITATION OF LIABILITY

LAMAP SA, its employees, and subcontractors are not liable:

(a) for indirect, incidental, special, or consequential damages arising from use of the Service;

(b) for events beyond their reasonable control;

(c) for any amount exceeding the Fees the Client paid in the twelve months preceding the event causing liability.

10. FORCE MAJEURE

Neither party holds liability if force majeure prevents them from fulfilling contractual obligations. This includes natural disasters, wars, strikes, government acts, widespread internet outages, or any other unforeseeable and unavoidable event.

11. MISCELLANEOUS

If any provision of this Agreement becomes invalid or unenforceable, the remaining provisions stay in full force and effect. The Client may not assign or transfer this Agreement without prior written consent from LAMAP SA. However, LAMAP SA may freely assign this Agreement.

This Agreement constitutes the entire agreement between the Parties and supersedes all prior agreements. Both Parties must sign any modifications in writing.

No agency, joint venture, or partnership arises from this Agreement. The Client may not bind LAMAP SA in any way.

All notices must be in writing and are considered received as follows:

Hand delivery: upon receipt

Email or fax: upon confirmation of receipt

Express courier: the day after dispatch

Registered mail: upon receipt with acknowledgment

This Agreement is governed exclusively by Swiss law. In case of interpretation discrepancies, the French version prevails.